How to request deletion: email
[email protected]
from the same address you use to sign in, with subject
PDF Editors – Delete my account.
Steps
- Open your email app and write to [email protected].
- Use the subject line: PDF Editors – Delete my account.
- Include your account email, and whether you use the Android app and/or website.
- We will verify ownership and delete the account and associated data as described below.
- You will receive a confirmation email when deletion is completed (usually within 7 days).
Or tap: Email delete request
What is deleted
- Your account profile (email, name, authentication records)
- Cloud files and folders stored in My Files for your account
- Saved preferences and in-app account settings tied to your user ID
- Subscription / plan records linked to your account (access ends when the account is deleted)
- Guest or device session links that belong only to that account
What may be kept for a limited time
- Billing / transaction records required for tax, accounting, fraud prevention, or dispute resolution (kept as required by law; not used for marketing).
- Security and server logs (for example IP and error logs) may be retained for up to 90 days, then deleted or anonymized in normal log rotation.
- Data already processed by payment partners (for example Razorpay) remains subject to their retention policies; we do not store full card numbers on our servers.
Partial data deletion (without closing the account)
You can delete individual PDFs and folders anytime from My Files in the app or on the website without deleting your whole account. For other data requests, email [email protected].
Contact
ZeenInfotech Solutions — PDF Editors
Email: [email protected]
WhatsApp: +91 85273 43076
Privacy Policy: pdfeditors.live/privacy.html